1. Nature of Our Service
MapMyMerit sells access to prediction iterations — each purchase grants a fixed number of college-prediction reports. There is no physical product, so nothing is shipped. Each prediction is generated and delivered to your account instantly at the moment you run it.
2. No Subscriptions
All plans are one-time purchases. We do not auto-renew or auto-bill you. There is nothing to "cancel" in the traditional sense — once purchased, a plan's iterations simply remain available in your account until used.
3. Refund Eligibility
Unused purchases. If you have not used a single iteration from a plan, you may request a full refund within 7 days of purchase.
Partially or fully used purchases. Once you have run at least one prediction from a purchased plan, that plan becomes non-refundable — the digital service (the prediction report) has already been generated and delivered to you.
Failed or duplicate payments. If a payment was deducted from your account but the corresponding plan or iteration was not credited to you due to a technical error, or you were charged more than once for the same purchase, you are entitled to a full refund of the erroneous charge.
4. What Is Not Covered
- Dissatisfaction with a prediction's outcome. Predictions are data-based estimates, not guarantees of admission — see our Terms & Conditions.
- Change of mind after one or more iterations from a plan have been used.
- Requests made more than 7 days after an unused purchase.
5. How to Request a Refund
Submit a request via our Contact Us page, selecting "Payments & plans" as the topic. Please include your registered email address and the payment/order reference. We aim to respond within 2 business days.
6. Refund Processing
Approved refunds are issued to your original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank or payment provider.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page.
8. Contact
Questions about a payment or refund? Reach us via our Contact Us page or at support@mapmymerit.in.